Shipping policy

PROCESSING TIME

Orders are processed within 1–3 business days after purchase.

DELIVERY TIME

Estimated delivery time is 5–8 business days within the United States.
Shipping times may vary due to carrier delays, holidays, or high demand.

ORDER TRACKING

Once your order ships, you will receive a tracking number via email.

INCORRECT ADDRESSES

Please ensure your shipping information is correct at checkout.
VelourSkin is not responsible for orders shipped to incorrectly provided addresses.

LOST OR DELAYED PACKAGES

If your package is delayed or lost in transit, please contact us at
support@velourskin.us and we will assist you.

Shipping Notice

Some items in your order may ship separately so we can get your order to you as quickly as possible. 

If this happens, you will receive multiple tracking numbers once your items are shipped.